Privacy Policy
Last Updated: October 17, 20261. Introduction
This Privacy Policy describes how TintDiego ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website at tintdiego.com or contact us to request a quote or schedule a service.
TintDiego is a professional auto window tinting and vehicle protection shop located at 8025 Clairemont Mesa Blvd Suite 1900, San Diego, CA 92111. We are committed to protecting your privacy and handling your data responsibly. By using our website or submitting a form, you agree to the practices described in this policy.
2. Information We Collect
We collect personal information only when you voluntarily provide it to us. This includes:
- Contact information — your name, email address, and phone number when you submit a quote request or contact form
- Vehicle information — year, make, model, and any service details you provide via our forms
- Basic analytics data — page visits, browser type, referring URLs, and general geographic region, collected automatically when you visit our site
We do not collect or store payment card numbers or financial data directly. All payment processing is handled by Square (see Section 5).
3. How We Use Your Information
We use the information you provide solely to operate and improve our business. Specifically:
- To respond to your quote requests and general inquiries
- To schedule and confirm appointments
- To send service-related communications such as appointment reminders or follow-ups
- To improve our website and understand how visitors use it
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. SMS and Email Communications
When you submit a quote request or contact form on our website, you may opt in to receive SMS text messages from TintDiego about your quote and promotions by checking the consent checkbox on that form. Checking the box is optional and is not required to submit your request or to purchase our services.
- SMS: Message and data rates may apply. Message frequency varies. Reply STOP at any time to opt out of SMS messages from us. Reply HELP for assistance.
- Email: You may opt out of marketing emails at any time by replying with "Unsubscribe" or by contacting us at info@tintdiego.com. Transactional messages related to your appointments may still be sent.
We will never share your phone number or email address with third parties for their own marketing use.
5. Third-Party Services
We use the following third-party services to operate our website and business. Each has its own privacy policy governing how it handles data:
- Formspree — processes the quote and contact form submissions on our website. Form data is transmitted to and stored by Formspree on our behalf. See Formspree's Privacy Policy.
- Square — handles appointment booking and payment processing. When you book or pay through Square, their privacy policy governs that data. See Square's Privacy Policy.
- Vercel — hosts our website. Vercel may collect server-level access logs. See Vercel's Privacy Policy.
- Google Maps — we embed a Google Maps link on our website to show our shop location. When you interact with that link, Google may collect your IP address and usage data. See Google's Privacy Policy.
- Meta (Facebook) Pixel — we use the Meta Pixel to measure the effectiveness of our advertising and to understand how visitors interact with our website. The Pixel may collect your IP address, browser type, and pages visited. See Meta's Privacy Policy. You can opt out of Meta's use of your data for advertising at Facebook Ad Preferences.
6. California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to Know — you have the right to request information about the categories and specific pieces of personal data we have collected about you, where it was sourced, how it is used, and whether it has been disclosed to any third parties.
- Right to Delete — you have the right to request that we delete the personal information we have collected from you, subject to certain exceptions.
- Right to Opt Out of Sale — you have the right to opt out of the sale of your personal information. We do not sell personal information and have no plans to do so.
- Right to Non-Discrimination — we will not discriminate against you for exercising any of your CCPA rights.
To submit a data access or deletion request, please contact us at info@tintdiego.com with the subject line "California Privacy Request." We will respond within 45 days as required by law.
7. Data Retention
We retain form submissions and contact records for up to 2 years to support follow-up inquiries, appointment history, and service records. After that period, data is deleted or anonymized.
You may request deletion of your data at any time by emailing info@tintdiego.com. We will process your request within 45 days.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out:
- Email: info@tintdiego.com
- Phone: (619) 658-0618
- Location: 8025 Clairemont Mesa Blvd Suite 1900, San Diego, CA 92111
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.